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FAQ

FAQ

Order

Can I pay with my Credit Card?

I would like to cancel my order.

Can I order by calling the service number?

What are special requirements?

Is this a legit company?

Do you have any retail locations?

Shipping

Which Shipping options are available?

How long is the delivery time?

Can I change the delivery address after the order was placed?

Will I have to pay customs duties, taxes or other fees?

What if I DON'T like my dress after receive it?

What is your Return & Refund?

Size

How to know my size?

How to measure myself?

My body measurements don't fit a specific size!

Are the sizes e.g. US 10, standard US sizes?

Payment

Which payment options are available?

Is my payment secure?

How do I make changes after my order has been placed?