If you need any alterations to be done to the product you can describe it in the special requirements field e.g. the dress has no straps, but you would like to have straps, then we can arrange that, we can provide alterations for all dresses to a certain extent.
Please, rest assured that our company is both legal and formal. Our website has been verified by Norton Secured Seal and using HTTPS security protocol. You can pay via PayPal for your order and your payment will be safeguarded.
We offer standard and expedited shipping worldwide. For drop or bulk shipping and wholesale container shipping we don't feature expedited options, please contact us if you want to order more than 100 dresses. We have great wholesale rates and your trips to our tailor workshops.
Okay, DON'T worry about it. We promise an easy 7 days return policy. If you don't like the dress unused and in its original packaging. Please contact us first and return it as instructed. Upon acceptance of your return, the funds will be issued to your original payment account. Any promotional gifts must also be returned with your returned item.
Each products description page features a detailed size chart, you can measure yourself and choose the dresses size according to the result. Don't get confused if you end up having a different size as your standard casual wear size, dresses have different sizing.
Definitely yes! We use the highest industry standards to secure our website and the payment process. Hebeos.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
If you receive an order confirmation email and notice a mistake with the order, please contact us as soon as possible. If it’s after business hours, leave us a clear and detailed message with your full name, phone number, and order number (if available) via email.